Refund policy

RETURN & REFUND POLICY

All ShopShefia sales are final. We do not accept returns or exchanges for change of mind, incorrect size selection, preference, or other buyer-related reasons.

If your order arrives damaged, defective, or incorrect, please contact us at contact@shefiahq.com promptly after delivery with your order number and photographs showing the issue. We will review the claim and, when appropriate, arrange a replacement or refund.

Because ShopShefia works with multiple suppliers and includes made-to-order merchandise, products should not be returned to the address shown on the package unless you receive specific return instructions from us.

Refunds or replacements approved for damaged, defective, incorrect, lost, or otherwise unfulfilled orders will be handled according to the circumstances of the order and applicable law.

This policy does not limit any rights that cannot legally be waived.